We currently offer desktop PC remote support online technical engineering assistance helpdesk
IT support for:
Microsoft PC Support:
Windows 7, 95, 98, ME, NT4, 2000, XP, Vista,
Windows7.
Unix PC Support: Maintenance and support of all platforms supported by certified
Linux/Unix engineers: Linux, Red Hat, Unix, Solaris and Novell platforms! CHAOS / RHEL / Moab / Unix Support,
etc.
Network PC Support: Including setup WAN, LAN, VPN,
Wireless support, optimisation with optional
continuous bandwidth monitoring and email alerts. ADSL routers, network comms
support. All leading network equipment routers, switches supported: Cisco, DrayTek Vigor,
D-Link, Linksys, Netgear, ZyXEL, etc.
Firewall PC Support: Including setup, configuration issues, all
leading brands: Microsoft ISA, Kerio, Cisco PIX, etc.
Mail PC Support: Covering setup, configuration, spam issues,
monitoring, for any type of support problems covering all leading brand names: Kerio,
Icewarp Merak, Microsoft Exchange, Sendmail, etc.
PC Inventory: Computer Audits and reports.
PC Health Checks: Performance boost, tuning, recommendations and fixes.
Computer memory is relatively cheap and it is very easy to add or
replace and is generally the first place to start when considering an
upgrade for better and faster system performance!
PC
Patch Management: Managed and automatic scheduled security updates
and software
patching service options.
PC
Event Monitoring: Alerts, Asset Management,
Network System monitoring with optional managed
monitoring of events and alerts available.
Security advice.
Consultancy.
Planning Advice.
PC installation and configuration support.
Disaster Recovery, network back-up procedure design, technical architecture
design.
Typical software hardware support issues dealt with are:
Desktop Support general advice and guidance on any PC related issues, hardware or
software.
Resolve PC driver and error messages.
Help diagnose resolve PC performance issues.
PC software Installation.
PC Anti Virus installation and update issues.
Check PC's for Spyware, Trojans, stop annoying pop-ups, viruses and remove
them.
PC tune up advice, optimize, repair invalid registry entries.
Perform security audits to help protect your networks, PC's from hackers and
viruses.
Run diagnostic software and correct disk/directory errors.
Recover lost accidentally deleted files!
Check and install you have all the latest Microsoft security patches
installed.
Help diagnose, resolve PC hardware issues.
We can also, provide an annual PC
remote support cover with managed monitoring of events and alerts service for each PC to warn of problems and
resolve them remotely fast, before they disrupt your home or business! See
prices below or Email:
Sales@alpha1teclabs.com
to discuss your requirements for custom quotes.
Special discount deals available for more than one PC support contract on
request.
